FAQ

Frequently Asked Questions

How do I place an order?
Locate products via the Sidebar Menu  or by using the 'Search' button. If the item has sizing or color options, make a selection and click 'Add to cart' and continue shopping or click the 'Cart' button  or 'Buy with PayPal'. Follow the prompts and continue to 'Check out'.

What payment methods do you accept?
Visa, Mastercard, Discover, American Express, Apple Pay, Diners Club, Meta Pay, Google Pay, PayPal, Shop Pay, & Venmo

Where do we ship to?
AL, AK, AZ, AR, CA, CO, CT, DE, D.C., FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, Puerto Rico, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, and WY

What is our return policy?
See our Return Policy.

What is our refund policy?

See our Refund Policy.

How can I track my order?
TRACK YOUR ORDER NOW

What is your shipping policy?

FREE SHIPPING on ALL Orders

See our Shipping Policy.

Is my personal information safe when I shop on your site?
Our site is powered by Shopify. Shopify prioritizes personal data protection, offering transparency and control over data. It complies with global privacy and data protection laws, and uses robust security measures. For more, see the Shopify Privacy Policy.

What should I do if I encounter technical issues on the website?
Let us know at info@trekaza.com.

How do I contact Customer Support?

(E) info@trekaza.com | (P) (859) 488-1079